Outside Sales Representative

Are you a driven, relationship-focused sales professionallooking for the perfect balance of big-company resourcesand a small-company feel? At Johnstone Supply - The Balsan Group, we’re a family-owned and operated businesswhere your success is our success. We’re seeking a high-energy "hunter" sales repto develop strong relationships with HVAC/R contractors in the Boston area and drive business growth

Responsibilities

The responsibilities of the Outside Sales Representative include, but are not limited to:

• Identify and pursue new sales opportunities within assigned territory
• Conduct site visits, assess customer needs, and provide tailored HVAC solutions
• Present and sell HVAC products and services to potential clients
• Prepare and deliver quotes, proposals, and contracts
• Negotiate pricing and contractual agreements with the clients to close sales deals
• Collaborate with internal departments, to ensure seamless project execution
• Maintain knowledge of industry trends, products, and competitors' offerings
• Attend industry events, trade shows, and networking functions to expand professional network and identify business opportunities
• Achieve and exceed sales targets and revenue goals
• Works with customers to plan and forecast sales
• Develops a trusted business advisor relationship with customers
  
  

Technical Assistance

• Assist customers with technical questions or issues related to HVAC products
• Refer complex technical inquiries to TSA
  
  

Administrative Tasks

• Maintain accurate records of sales activities, customer interactions, and market trends using CRM software
• Assist with general administrative duties such as filing, data entry, and phone/email correspondence
  
  

BENEFITS

• Competitive pay
• Competitive medical, dental, vision, and prescription insurance coverage
• Bonus
• Earn PTO hours immediately
• Paid holidays
• Opportunities for development
• 401K with a company match
  
  

Qualifications

Required

• A high school diploma or equivalent is required
• Strong communication and interpersonal skills
• Attention to detail and ability to multitask in a fast-paced environment
• Proficiency with computers and different software programs
• Must be able to bend, stand reach, pull, lift, and carry items up to 75 pounds
• Willingness to travel
• Ability to work independently and prioritize tasks effectively in a fast-paced environment
• Consistently work to promote company growth
• Maintain a valid driver’s license
  
  

Preferred

• 2 + years of experience in B2B sales
• Proficiency in CRM software
• Bilingual in Portuguese, Spanish, or Haitian Creole is a plus
• HVAC industry experience
  
  

Desired

• Eclipse software experience
  
  

Why Join The Balsan Group?

✔ Family-Owned, Entrepreneurial Culture– Feel valued as an individual in a company where your contributions make a direct impact.

✔ Big Company Support– Access top-tier products, cutting-edge tools, and ongoing professional development while working in an agile, people-first environment.

✔ Career Growth & Development– We invest in our people with mentorship, training, and opportunities to advance within the company.

✔ Boston-Based, Community-Focused– Work with a tight-knit teamin one of our Boston-area locations, where we prioritize customer relationships over transactions.

What Makes You a Great Fit?

✔ Hunter Mentality– You thrive on building relationships and winning new business.

✔ Resilient & Competitive– You don’t let setbacks slow you down; you find a way forward.

✔ Curious & Solution-Oriented– You love learning and helping customers solve problems.

✔ Technical Aptitude (Preferred, Not Required)– HVAC/R sales can be technical; an interest in learning about equipment and solutions will help you succeed.

✔ Team Player with a Strong Work Ethic– You enjoy working in a supportive, tight-knit environment.

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