Sales Trainer

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Job Title: Sales Trainer

Location: Charlotte, NC (Remote)

Department: HR/Training and Development/Training

Reports to: Training Manager

Job Type: Full-Time

Job Summary

The Sales Trainer is responsible for leading and delivering effective sales training curriculum and providing individual coaching to sales personnel, as well as offering sales training support to sales management and field sales teams. This role is a key contributor to a results-driven organization, directly influencing the professional development of sales leaders and their teams. The top candidate will be innovative, passionate about the success of others, an excellent facilitator, and champion of learning and transformation.

Key Responsibilities

• Deliver existing sales training curriculum to ensure maximum effectiveness of the sales force.
• Align training activities with the company’s goals and objectives to ensure achievement of revenue, growth, and sales targets.
• Provide direct support, coaching and motivation, not limited to telephone calls, attending sales calls, and traveling to field sales locations to, meet with stakeholders, facilitate curriculum, provide reinforcement, coordinate training resources, and assist sales leadership and sales operations.
• Conduct training needs analysis by meeting with sales staff, attending sales calls, observing sales encounters, applying best practices, analyzing sales results, and consulting with sales management.
• Monitor and report on the effectiveness of training programs and knowledge transfer.
• Recommend improvements for sales efficiency and effectiveness through the refinement of training programs, content, methods, and the development and implementation of innovative approaches and techniques.
• Assist with the development of sales training programs and job aids as needed.
• Build and maintain relationships with key stakeholders, including sales leadership, field sales associates, and other departments and stakeholders, to ensure seamless service delivery.
• Maintain job knowledge by participating in educational opportunities, reading trade publications, participating in relevant organizations, and networking with training professionals.
• Willingness to travel 15-25%, which may vary.