Service Sales Manager (HVAC, Plumbing, Electrical)

Upchurch Overview:

Upchurch is a rapidly growing full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has expanded through both organic growth and strategic acquisitions, establishing a strong reputation for quality and reliability. We prioritize safety, excellence, and employee growth, offering end-to-end solutions from design and installation to ongoing maintenance and support. Our commitment to seamless service and long-term client relationships drives our success as a trusted leader in building performance and efficiency.

Position Summary:

Upchurch is seeking a dynamic and experienced Service Sales Manager to lead and grow our high-performing service sales team. This role will focus on driving growth in our building services division, including HVAC, plumbing, electrical, and building automation. With a strong foundation of established customers and a dedicated team in place, this is an exciting opportunity to build on existing success while developing new business opportunities. The ideal candidate will combine strategic sales expertise with a deep understanding of building systems and a proven ability to lead and develop a team.

Key Responsibilities:

Team Leadership & Performance Management

• Lead and motivate a team of sales professionals to achieve annual booking and revenue targets.
• Delegate responsibilities effectively, set clear objectives, and hold team members accountable for performance.
• Develop and implement training programs to enhance team skills and address performance gaps.

Sales Strategy & Market Development

• Develop and execute a strategic plan to expand market share in building services, focusing on HVAC, plumbing, and electrical systems.
• Identify new business opportunities and develop targeted sales campaigns to penetrate key markets.
• Guide the sales team in using Upchurch’s sales tools and processes to drive consistent results.

Customer & Relationship Management

• Build and maintain strong relationships with existing clients while identifying opportunities to upsell and expand services.
• Act as the primary point of contact for key clients, resolving issues promptly and ensuring long-term client satisfaction.
• Represent Upchurch professionally with clients, vendors, and industry partners to enhance business opportunities.

Operational Oversight & Quality Control

• Ensure all sales agreements, pricing, and proposals align with company policy and profit targets.
• Monitor and audit sales activity to identify gaps and implement corrective actions.
• Work closely with internal teams (engineering, service, operations) to ensure seamless service delivery and customer satisfaction.

Financial & Business Planning

• Develop and manage the annual sales plan, including forecasting, budgeting, and resource allocation.
• Monitor sales pipeline and performance metrics, adjusting strategies to meet financial targets.
• Collaborate with senior leadership to align sales strategy with broader business objectives.

Qualifications:

• 5+ years of sales and sales management experience in building services (HVAC, plumbing, electrical, or related fields).
• Strong knowledge of mechanical systems and the ability to assess and recommend building performance solutions.
• Proven success in developing and executing strategic sales plans, managing complex sales cycles, and driving revenue growth.
• Excellent communication and interpersonal skills, with the ability to influence and build strong client relationships.
• Strong leadership skills with experience in coaching, mentoring, and developing high-performing teams.
• Proficiency in CRM systems and sales reporting tools.
• Ability to travel as needed for client meetings and industry events.

Why Join Upchurch?

• High-impact leadership role with the opportunity to shape the future of Upchurch’s building services division.
• Competitive compensation package with base salary, commission, and performance-based incentives.
• Be part of a rapidly growing company with a strong reputation for quality and customer satisfaction.
• Work alongside industry experts and contribute to innovative building performance solutions.

Equal Employment Opportunity:

Upchurch provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.