Company Overview
Ace Hardware Home Services is the trusted provider of home preservation services, offering a wide range of residential maintenance and repair services including plumbing, heating, cooling, electrical, handyman, and painting.
Salary Range
The estimated salary for this position is between $40,000 and $50,000 per year, depending on experience.
Job Description
We are seeking an experienced HVAC Service Technician to join our team. As a key member of our service department, you will be responsible for providing exceptional customer experiences through efficient and accurate service and effective communication.
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless, and more.
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
• Maintain required truck inventory necessary to complete all flat-rate repairs.
• Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes.
• Assist in the development of junior service technicians.
• Follow all AHHS systems and administrative details as they relate to the service department.
Required Skills and Qualifications
To be successful in this role, you must have:
• 3+ years of HVAC service experience preferred.
• EPA Universal Certification preferred.
• Strong knowledge of HVAC industry best practices and building codes.
• Proficient in all aspects of HVAC function.
• Must have valid driver's license.
Benefits
We offer competitive benefits that address life's necessities and perks, including:
• Incentive/Commission/Bonus opportunities (based on role/grade level).
• 401(k) retirement savings plan with matching company contributions, eligible on your first day.
• Comprehensive health coverage (medical, dental, vision, company-paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount.
• Paid time off & paid holidays (depending on role and month of hire).
• Career Growth & opportunities within several channels (plumbing, heating, cooling, electrical, customer service, and others).
Why Ace Hardware Home Services?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). We recognize the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. We are committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, and military or veteran status, sexual orientation, or any other action covered by federal or applicable state/local laws.
