TITLE: HVAC COUNTER ASSOCIATE STATUS: NON-EXEMPT

VAD HVAC Distributors (VAD) is a growing wholesale distributor, focused on sourcing, specifying, and distributing HVAC/R products and solutions across North America. Headquartered in Richmond, Virginia, currently has 20 branches throughout the Eastern United States.

The past 35 plus years have shown our commitment to improving the communities we serve with our dedication to our employees and customers alike.

At VAD we believe in: • Teamwork – we are one team; we help each other Work closely with outside sales and warranty teams grow and succeed. • Simplicity – we are focused; we passionately resist and inventory complexity. • Growth – we are entrepreneurial; we are driven to generate opportunities. • Doing What’s Right – we are ethical; we are uncompromising in how we act and behave

VAD offers a casual, team-oriented environment where we all work together to provide first in class customer service. Our robust benefits package includes health insurance, dental and vision insurance, disability and life insurance, employer-matching 401(k) plan, paid holidays, and time off, employee assistance program, positive work life balance, various training opportunities, and potential for growth and development

VAD is currently seeking an HVAC Counter Associate at our Charlotte, NC branch.

Responsibilities: • Provide fast and friendly customer service to both internal and external customers • Assist walk in/ call ins with their orders • Pick and pull orders for customers • Assist in the warehouse, including loading and unloading • Process orders and warranty transactions • Oversee showroom/counter area, to include cycle counts, replenishment, merchandising, etc. • Other duties as assigned.

Qualifications: • Excellent attitude and commitment to superior customer service • Strong organizational and time management skills • Familiarity with HVAC products, or ability to learn

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may be assigned or changed at any time with or without notice.

Job Type: Full-time

Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance

Schedule: • 8 hour shift • Monday to Friday

Ability to Relocate: • Charlotte, NC 28269: Relocate before starting work (Required)

Work Location: In person

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