Counter Sales

Reports To: Branch Manager

Work Hours: Full Time

FLSA Status: Non-Exempt

Branch: Stamford, CT

Position Purpose:

To fill customer orders while maintaining the highest level of internal and external customer service and maintaining company safety standards.

Essential Functions: • Actively seek opportunities to help customers. • Locate and obtain ordered products for customers. • Assist in the handling of defective parts and warranty information. • Process approved credits for customers when products are returned. • Keep pricing lists and structures confidential. • Address questions about product, pricing and availability. • Make sure all product catalogs are up-to-date and that expired ones are discarded. • Accurately and safely move products of varying weights according to customer needs. • Provide exceptional customer service at all times. • Answer telephone calls professionally and pleasantly. • Accurately input and fill customer orders. • Accurately read and identify numbers for accurate order filling and receiving of material. • Assist warehouse personnel when necessary. • Maintain a clean and professional work environment. • Safely operate a forklift, pallet jack, etc. • Remain up-to-date on all safety practices and standards. • Perform other responsibilities as directed.

Experience, Education & Skills: • Counter sales experience preferred. • Familiarity with industry rules and regulations. • Result driven and customer focused. • High school diploma or GED preferred.

Physical Requirements: • While performing the duties of this job, the associate is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. • Specific vision abilities required by this job include close vision requirements due to computer work. • Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Experience, Education & Skills: • Counter sales experience preferred. • Familiarity with industry’s rules and regulations. • Result driven and customer focused. • High school diploma or GED preferred.

Plimpton & Hills Corporation

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