JOB DESCRIPTION

Summary/Objective: To work independently providing maintenance on commercial heating and air conditioning systems according to company standards, providing the customer with a high-quality experience. In some situations may perform diagnostic calls. Systems sizes can go up to 50 tons. No chiller experience required!

Position Type and Expected Hours of Work: This is a full-time position. General business hours are Monday - Friday, 8a - 5p with some weeknights, weekends, and evenings.

Required Qualifications/Experience • Must pass drug and background screens • Valid driver's license and insurable through company insurance carrier • Minimum of 1 year HVAC commercial service work • Able to communicate clearly in English both verbally and in writing • Ability to work with tools used in the job in a safe manner

Preferred Qualifications/Experience • Completion of HVAC training program

Essential Duties • Arrive at jobsite at scheduled time and location as dispatched • Relocate from one jobsite to another jobsite as dispatched during the workday • Report to dispatcher when arriving and leaving jobsite • Operate company vehicle as needed • Follow instructions from supervisor and/or dispatcher and carry out in a timely manner • Report problems with company tools or vehicle promptly • Report problems with equipment to Service Dispatcher to expedite parts delivery • Communicate with customers and collect C.O.D. on maintenance and demand service visits as directed • Ability to work staggered schedule if required • Maintain professional appearance and attitude at all times • Complete all service-related forms properly • Provide all customers with new/renew maintenance agreements • Perform routine preventative maintenance on light commercial equipment with minimal assistance and supervision, including completion of maintenance checklists in full • Inform and educate customers on additional products or services available through the company • Inform customer of replacement options following company guidelines • On-call status for emergency service as required • Develop basic knowledge and ability to layout and install low voltage wiring • Develop basic knowledge of diagnostic and troubleshooting techniques • Develop knowledge of proper interpretations of testing devices • Develop soldering skills • Develop enhanced customer service skills • Perform filter changes utilizing filter checklist paperwork unassisted • Develop skills to perform planned maintenance on light commercial systems utilizing maintenance checklist with assistance of a Service Technician • Inform and educate customers about commercial planned maintenance agreements • Acquire commercial planned maintenance agreements • Develop basic knowledge and ability to read and interpret wiring diagrams • Other duties as assigned

Competencies: • Communication • Continuous Learning and Professional Development • Customer/Client focused • Quality Oriented/Work Standards • Safety Awareness

Supervisory Responsibility: None

Work Environment: Environment consists of extreme variations due to conditions, including but not limited to: heat, cold, wet, wind, sunlight, absence of light, insects, animals, mammals, reptiles, and other conditions deemed by worksite.

Physical Demands: Reaching, bending, stooping, walking, sitting, crawling, and squatting. Holding, carrying objects and lifting - including heavy objects such as equipment up to 200 pounds. Use of tools and equipment such as hand tools and ladders including extension ladders.

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Airco

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